Calls Settings

Created by Rushikesh Pardeshi, Modified on Fri, 16 Jan at 3:35 PM by Rushikesh Pardeshi


Within this tab, you can:

  1. Purchase a new phone number for your account.
  2. Allows you to assign a phone number to a user or a location.
  3. Pick a default Phone Number for outgoing calls and SMS.
  4. Set an office hours & out of office hours phone tree.
  5. Choose team members that can view/reply to the SMS inbox.
  6. Manage phone number settings, phone trees, communication types, extensions, and on-call schedules
  7. Add an Out of Office auto SMS reply for a particular number
  8. Create and edit phone trees
  9. Add communication types, including CPT codes, market costs, and internal costs

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